Forgotten your login details? Usernames can be found in the IDEAL app on your project tablet, and passwords can be reset from the app too (no need to remember what the old one was). Tap on your account name at the top right of the screen, then tap Settings and follow the instructions.
Newsletters
Get the app
- To reinstall the app for your project tablet (the one we provided as part of the project): donwload the IDEAL app.
- To install the app for other Android devices or some Chromebooks: find the app on the Play Store. Follow this link, or search the Play Store for 'IDEAL Energy (Personal)'
Troubleshooting
- Troubleshooting guide - learn how to fix common problems with your system
Information about your participation in IDEAL
- Supplementary information for participants who joined the heating automation study
- Supplementary information for participants who have continued in the IDEAL project after June 2018
- The information booklet from the start of the project (also posted to you previously).
- Guide to removing the IDEAL system and ending your participation in the project
Getting in touch
If you have problems with the equipment or accessing your feedback, or if you have any questions about the project in general, you can contact the project:
Email: ideal.energy.advice@ed.ac.uk
Email: ideal.energy.advice@ed.ac.uk